Privacy Policy

1 Introduction

ttlj Casino ("ttlj", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at ttlj.cam (the "Platform"). This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect your personal information in connection with your use of the Platform and all associated services.

This Policy applies to all users of the ttlj Platform, including registered players, visitors browsing the site without an account, and individuals who contact us through any channel. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

2 Data Controller

For the purposes of applicable data protection law, ttlj Casino is the data controller responsible for your personal information collected and processed through the Platform. Our designated Data Protection Officer (DPO) can be reached through the contact details provided in Section 15 of this Policy.

3 Data We Collect

Depending on your use of the Platform, ttlj Casino may collect the following categories of personal data:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, notifications
Financial Data	GCash number, bank account details, transaction history	Deposits, withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system	Platform security, fraud detection, performance
Usage Data	Pages visited, games played, session duration, betting history	Service improvement, responsible gaming monitoring
Marketing Data	Communication preferences, promotional opt-in status	Personalised promotions (with consent only)

We do not collect sensitive personal information (such as biometric data, health records, or political affiliations) unless you have explicitly provided such data and given written consent, or unless we are legally required to collect it.

4 How We Collect Your Data

ttlj Casino collects personal data through the following means:

• Direct interactions: Information you provide when creating an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Cookies, web beacons, session logs, and similar technologies that capture technical and usage data when you visit or interact with the Platform.
• Third-party sources: Identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud detection services, and publicly available databases where permitted by law.

5 How We Use Your Data

ttlj Casino uses your personal data for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity and age (21+ requirement), and processing login authentication.
• Transaction processing: Handling deposits, withdrawals, and any related financial reconciliation in Philippine Peso (₱).
• Legal and regulatory compliance: Fulfilling obligations under the Data Privacy Act of 2012, anti-money laundering (AML) regulations, and PAGCOR-aligned guidelines applicable to online gaming in the Philippines.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring player behaviour to identify potential problem gambling patterns and providing appropriate responsible gaming interventions.
• Service improvement: Analysing usage patterns to improve Platform performance, game offerings, and the overall player experience.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing communications: Sending promotional offers and updates, but only where you have provided explicit prior consent.

6 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and ttlj Casino — primarily account operation, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML, and data protection regulations.
• Legitimate interests: Processing conducted for fraud prevention, Platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Sharing Your Data

ttlj Casino does not sell, rent, or trade your personal data. We may share your information with carefully selected third parties only where strictly necessary:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven, solely to process your financial transactions.
• Identity verification and KYC providers: Third-party services used to verify your identity and age during account registration.
• Fraud detection and security services: Providers that help us identify and prevent fraudulent activity on the Platform.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement, where disclosure is required by law or court order.
• IT and infrastructure service providers: Cloud hosting, data storage, and technical service providers who process data on our behalf under strict data processing agreements.

8 International Data Transfers

In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure or third-party service providers are based. Where such transfers occur, ttlj Casino ensures that appropriate safeguards are in place to protect your data, including contractual obligations that meet or exceed the standards required by the Philippine Data Privacy Act.

9 Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. ttlj Casino uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and gather analytical data.

9.2 Types of Cookies We Use

• Essential cookies: Required for the Platform to function. These cannot be disabled without impairing core site functionality, such as maintaining your login session and processing transactions.
• Performance cookies: Collect anonymised information about how you use the Platform, which we use to improve site speed and usability.
• Functional cookies: Remember your preferences (such as language settings or preferred payment method) to personalise your experience.
• Analytics cookies: Used to understand aggregated player behaviour patterns on the Platform. Data collected through these cookies is anonymised where possible.

9.3 Managing Cookies

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the ttlj Platform. Essential cookies cannot be disabled as they are required for basic Platform operation.

10 Data Retention

ttlj Casino retains your personal data for the following periods, or longer if required by applicable law:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML law.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Support correspondence: Retained for two (2) years from the date of the last interaction, unless a longer period is required for an unresolved dispute.
• Marketing consent records: Retained for the duration of your consent and for one (1) year after withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to you.

11 Security Measures

ttlj Casino implements a layered approach to data security. Our technical and organisational measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• At-rest encryption for all databases containing personal and financial data.
• Role-based access controls that limit employee access to personal data to those with a genuine business need.
• Regular penetration testing and security audits conducted by independent third parties.
• Multi-factor authentication for all administrative access to backend systems.
• Incident response procedures designed to detect, contain, and report data breaches within the timeframes required by the National Privacy Commission (NPC).

While we take reasonable and industry-appropriate steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorised access to your account.

12 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ttlj Casino:

• Right to be informed: The right to know that your personal data is being processed and the purposes for which it is used.
• Right of access: The right to obtain a copy of the personal data we hold about you.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all data subject rights requests within thirty (30) calendar days of receipt.

13 Minors

The ttlj Platform is strictly intended for individuals aged 21 and above in accordance with PAGCOR-aligned regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we discover that personal data has been collected from an individual who is under 21 years of age, we will promptly close the associated account, delete all personal data collected, and take appropriate steps to prevent further access. If you believe that a minor has registered an account on the Platform, please contact us immediately.

14 Changes to This Privacy Policy

ttlj Casino may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered players via the email address associated with your account and by a notice posted on the Platform at least seven (7) days before the updated policy takes effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how ttlj protects your data.

15 Contact & Complaints

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how ttlj Casino handles your personal information, please contact our Data Protection Officer:

Data Protection Officer — ttlj Casino
Customer Support Email:
[email protected]

Please include "Privacy Request" in the subject line of your message along with your registered username and a clear description of your request or concern. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 calendar days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC accepts complaints and provides guidance on data privacy matters for all Filipino residents.